FREQUENTLY ASKED QUESTIONS
How do I make your shopping cart work with my web site?
Adding our shopping cart to your web site could not be easier! For complete setup instructions, please visit our Setup Information page.
How many products can I sell?
If you are using our Free Shopping Cart, you can add up to 50 products to our database. Standard service plans allow up to 20,000 products.
If I use your free shopping cart, will my customers see advertisements or any mention of your company on shopping cart pages?
Absolutely not. We do not use your shopping cart account as a way to promote our company or others.
Can I use your shopping cart if I don't have my own domain name?
Yes, even if you only have a one page site under another company's domain name (e.g., http://www.example.com/myonepagesite.htm).
What is required for me to use your shopping cart?
You need a web site and must be able to access the HTML code used to build it. It doesn't matter if you use FrontPage or a different web site building tool, as long as you can add a few lines of HTML code next to each item you sell. You DO NOT have to be an HTML expert.
For setup instructions, please visit our Setup Information page.
Are there additional per transaction fees to use your shopping cart?
No.
Is your shopping cart available in any language other than English?
No. However, you can insert custom messages (written in any language) into each page of the shopping cart.
What do I do if I want to cancel my shopping cart account?
Because access is free to approved merchants, there is no need to cancel. If you do not log in to the shopping cart administration area or receive an order within 30 days, your account will automatically be cancelled. If you upgrade to the Pro version of our shopping cart, you can cancel your account, at any time, in the Shopping Cart Administration Area (click on Account > Service Plan > Cancel Account).